As
I mentioned in the post of July 12, I was fortunate enough to be able
to attend the 8th World Congress on High Speed Rail (HSR). A
round-table discussion kicked off the second and third days with
questions to some of the most influential and forward-thinking men
and women in the HSR world. Countries represented included China,
France, Italy, Japan, Korea, Spain, the United Kingdom, the United
States, and (transnationally) the World Bank. Panelists were
presidents and CEOs of rail companies, upper-level government rail
administrators, consultants, an academic dean, and a chief engineer.
I've regrouped my notes from these two sessions to bring you their ideas in a more coherent, topical form. Today I'll share their thoughts about the present and future of HSR, and next time I'll turn to environmental and economic aspects.
Ridership growth is exceeding estimates and capacity in many of the countries represented. Global congestion drives transit ridership in general, and emerging countries are experiencing a great deal of congestion resulting from population growth and a fast-growing middle class.
But economics are hurting the rail and transit agencies. Just as they need to accommodate more riders, their sources of revenue are shrinking. Globally, this has not hurt HSR as much as regional commuter and local transit services. Major investment in HSR is being made around the world despite the economic slowdown. Famously China, but also Japan and Europe are growing their HSR lines. Even Spain, despite its banking and debt situation, is investing half its $14 billion USD transportation budget in high speed rail.
Population demographics are favoring the growth of high speed rail: in real estate, 80% of growth has taken place in cities, rather than suburbs. This means that HSR, whose operation favors making connections between large center-cities, is ideal for connecting the growth hot-spots. Many observers around the world have described how innovation and prosperity increase fastest in cities, where people can most easily get together and share ideas. HSR makes it efficient and effective for people with new ideas to get together with other idea-generating people, and with sources of capital to bring their ideas to reality. It can do so with a minimum loss of productive time compared to air and highway transportation. Cities connected by HSR are prospering more than cities not so connected. As Neil Peterson said, "Agglomeration is real", referring to the economic theory expounded by Giles Duranton and Diego Puga (link below).
Consider HSR as part of a unified travel experience. Work to get travelers door to door, not just city to city. This means making it easy for people to book and pay for transportation regardless of mode, seamlessly, electronically, from the front door at Point A to the front door at Point B. People should be able to hop on and hop off public transportation in much the same way as they do with circulating tour buses. Work with bike-sharing and car-sharing organizations. Include taxis in the online booking and payment systems - even jitneys, rickshaws, and horse-drawn carriages where appropriate!
Take a cue from the automobile industry. Find out what your customers want, and aggressively work to give it to them. Move from providing "transportation" to providing "an experience" - and make sure it's a good one!
Barbara Dalibard, CEO of France's high speed rail company, SNCF Voyages, emphasized that the first step is to get the basics right. According to their customer surveys, the basics are:
So,how
to provide a train both for the masses and the individuals? For
families? For seniors? For businesses people? Private vehicles are
available in a vast array of types, sizes, and prices, but trains
provide a very limited array of accommodations. As Adrian Corry,
Senior Consultant for Public Transportation at BMW emphasized, we
must put ourselves in the traveler's place and ask, "What's in
it for me?" (Interesting that BMW has a consultant for
public transportation! And Mr. Corry appears to be a very sharp
fellow.)
While the on-board experience is important - and rail has the advantage over most other forms of transport in comfort and productive use of time - the entire experience must be taken into consideration. Stations must be comfortable, roomy, and provide amenities (which, as airports have found, are a good way to increase the flow of cash from travelers' pockets to the facility's cash registers!). Boarding must be quick, and accurate information must be provided in a timely, understandable way. People with mobility challenges must be considered and graciously accommodated. Transfers to other modes of transportation must be clearly indicated and comfortably accessible.
Airlines
that once opposed high speed rail are no longer objecting. Why is that? Because HSR (and rail in general) fills a very
difficult transportation niche, the 300-500 mile segment. Neil
Peterson, Executive Adviser to CH2M Hill and an airline specialist,
explained that "fuel burn" was the biggest cost to
airlines, and also the most unpredictable part of their
budgets. Because of the way jet aircraft operate, they are very
costly to fly under 500 miles. This is why airlines are dropping
flights to small cities, causing consternation among the citizens.
Southwest Airlines started as a short-haul provider, and it was while
they provided this type of service that they effectively scuttled
Texas's plan to build HSR between Dallas, San Antonio, and Houston.
Now, these routes are losing the airline money. What a shame.
Into this niche are stepping the bus companies. In the US, Megabus, Bolt, and Greyhound are beginning to be more profitable (or at least not losing as much money). Buses compete effectively in the low-budget market, and SNCF in France has felt the pressure to the extent of launching its own bus lines, according to Mme. Dalibard. SNCF rates buses ten times as safe as personal automobiles, and almost as cost-effective as their high-speed trains. And buses are effective on many routes, both in competition with trains and where trains are too costly to run.
In several parts of the US, Amtrak runs bus service to
extend its reach, and I've taken Amtrak "Thruway Motor-coaches"
in Michigan, Florida, and California. But I'm always glad when I get to
the train, because it's roomier, far less jerky, much easier to walk
around in, get a drink or a snack, and use the rest room. I've ridden
in Megabus double-deckers to and from Cleveland, and they're much
more cramped and bumpy than the train.
For rail, the "sweet spot" is that stretch between about 200 and 500 miles: too short for airlines to make a profit, and too long for buses to be anything but numbing. Above 200 miles, conventional-speed rail (max 80 MPH) takes more than 5 hours and loses its competitive edge with air, even though the airlines are reluctant to fly in the 200 to 500 mile gap. Hence the push in places like Illinois and Michigan for 110 MPH trains, which extend the practical range of rail and could theoretically bring 300 miles down to as little as 3 hours. But that still leaves the gap between 300 and 500 miles: which is grueling by car, torture by bus, and too slow by conventional train...unless you have true HSR, running in the 150-200 MPH range.
So high speed rail should be presented as a time-management tool, rather than as a sexy technology that runs very fast. After all, the airlines don't advertise how fast their airplanes fly (though they did at first). Surveys of users indicate that 90% can use their time productively on trains, as compared to only 6% on airline flights. What a difference! That's really what can "sell" HSR.
Automobiles have an important role to play in both short- and long-distance travel (especially if we can solve the energy and safety issues that plague auto travel). One is in carrying families and small groups. Because the cost of carrying five people is essentially the same as carrying one, cars - and especially vans and SUVs - are cost-savers on family vacations. SNCF's wildly popular and capacity-constrained HSR still only carries 20-25% of the traffic between northern and southern France, according to Mme. Dalibard.
On the short-distance end, especially the "last mile", cars are critical for travelers with heavy luggage or with mobility limitations. But that doesn't necessarily mean driving your car to the station and parking it there for two weeks. Taxis have long been used for this kind of travel, but other car-sharing plans are being tried in some places. One French company encourages travelers to leave their car at the bus station, where it will be rented to others while you rent someone else's car at the other end. (I can see drawbacks to this scheme...)
In short, high speed rail is filling a useful travel niche in many countries, and is being expanded in several of them. There are trends that indicate increasing success and importance for HSR, but there are also many things that can be done to improve not only HSR but the travel experience as a whole and the many modes of travel as a system.
Next time, I'll look at the environmental and economic aspects of HSR, especially the possibilities for public-private partnership.
Jean-Pierre Loubinoux, Director General of UIC Moderator of Round Table 1 |
I've regrouped my notes from these two sessions to bring you their ideas in a more coherent, topical form. Today I'll share their thoughts about the present and future of HSR, and next time I'll turn to environmental and economic aspects.
How's it going?
In brief, HSR is having a great time except for one thing: the impact of the recession.Ridership growth is exceeding estimates and capacity in many of the countries represented. Global congestion drives transit ridership in general, and emerging countries are experiencing a great deal of congestion resulting from population growth and a fast-growing middle class.
But economics are hurting the rail and transit agencies. Just as they need to accommodate more riders, their sources of revenue are shrinking. Globally, this has not hurt HSR as much as regional commuter and local transit services. Major investment in HSR is being made around the world despite the economic slowdown. Famously China, but also Japan and Europe are growing their HSR lines. Even Spain, despite its banking and debt situation, is investing half its $14 billion USD transportation budget in high speed rail.
HSR Trains in Málaga, Spain (From GreatLakesEcho.org) |
Population demographics are favoring the growth of high speed rail: in real estate, 80% of growth has taken place in cities, rather than suburbs. This means that HSR, whose operation favors making connections between large center-cities, is ideal for connecting the growth hot-spots. Many observers around the world have described how innovation and prosperity increase fastest in cities, where people can most easily get together and share ideas. HSR makes it efficient and effective for people with new ideas to get together with other idea-generating people, and with sources of capital to bring their ideas to reality. It can do so with a minimum loss of productive time compared to air and highway transportation. Cities connected by HSR are prospering more than cities not so connected. As Neil Peterson said, "Agglomeration is real", referring to the economic theory expounded by Giles Duranton and Diego Puga (link below).
And how does it look for the future?
Participants identified several trends that will affect high speed rail in the coming years. (Some of these are economic, and I'll take a look at those in the next HSR post.)(From Cogito, Johns Hopkins)
- Sprawl development is declining and center cities are being re-populated
- Fewer young people (at least in the US) are getting driver's licenses
- Young people are more inclined to make decisions at the last minute
- A recent (unnamed) poll in California showed greater than expected differences between younger and older people
- people are renting more and buying less in high-cost areas like housing and vehicles
What can be done to improve HSR's future?
Lots of ideas here!Consider HSR as part of a unified travel experience. Work to get travelers door to door, not just city to city. This means making it easy for people to book and pay for transportation regardless of mode, seamlessly, electronically, from the front door at Point A to the front door at Point B. People should be able to hop on and hop off public transportation in much the same way as they do with circulating tour buses. Work with bike-sharing and car-sharing organizations. Include taxis in the online booking and payment systems - even jitneys, rickshaws, and horse-drawn carriages where appropriate!
Take a cue from the automobile industry. Find out what your customers want, and aggressively work to give it to them. Move from providing "transportation" to providing "an experience" - and make sure it's a good one!
Barbara Dalibard, CEO of France's high speed rail company, SNCF Voyages, emphasized that the first step is to get the basics right. According to their customer surveys, the basics are:
- punctuality
- security
- timely information about delays and changes of service
- cleanliness
Frankfurt, Germany Airport Station and Office Complex |
While the on-board experience is important - and rail has the advantage over most other forms of transport in comfort and productive use of time - the entire experience must be taken into consideration. Stations must be comfortable, roomy, and provide amenities (which, as airports have found, are a good way to increase the flow of cash from travelers' pockets to the facility's cash registers!). Boarding must be quick, and accurate information must be provided in a timely, understandable way. People with mobility challenges must be considered and graciously accommodated. Transfers to other modes of transportation must be clearly indicated and comfortably accessible.
...and the "Competition"?
One of the questions asked of the panel concerned which mode of transportation was high speed rail's most serious competition. There was vigorous and cogent objection to the question from Andrew McNaughton, Chief Engineer of the HS2 project in the UK. Transportation must be viewed as a holistic system, not as competing businesses. We heard a lot about integration and the need to make transportation a seamless experience for the traveler.Southwest Airlines Boeing 737 landing at Dallas Love Field |
Into this niche are stepping the bus companies. In the US, Megabus, Bolt, and Greyhound are beginning to be more profitable (or at least not losing as much money). Buses compete effectively in the low-budget market, and SNCF in France has felt the pressure to the extent of launching its own bus lines, according to Mme. Dalibard. SNCF rates buses ten times as safe as personal automobiles, and almost as cost-effective as their high-speed trains. And buses are effective on many routes, both in competition with trains and where trains are too costly to run.
Inside Megabus |
For rail, the "sweet spot" is that stretch between about 200 and 500 miles: too short for airlines to make a profit, and too long for buses to be anything but numbing. Above 200 miles, conventional-speed rail (max 80 MPH) takes more than 5 hours and loses its competitive edge with air, even though the airlines are reluctant to fly in the 200 to 500 mile gap. Hence the push in places like Illinois and Michigan for 110 MPH trains, which extend the practical range of rail and could theoretically bring 300 miles down to as little as 3 hours. But that still leaves the gap between 300 and 500 miles: which is grueling by car, torture by bus, and too slow by conventional train...unless you have true HSR, running in the 150-200 MPH range.
So high speed rail should be presented as a time-management tool, rather than as a sexy technology that runs very fast. After all, the airlines don't advertise how fast their airplanes fly (though they did at first). Surveys of users indicate that 90% can use their time productively on trains, as compared to only 6% on airline flights. What a difference! That's really what can "sell" HSR.
Automobiles have an important role to play in both short- and long-distance travel (especially if we can solve the energy and safety issues that plague auto travel). One is in carrying families and small groups. Because the cost of carrying five people is essentially the same as carrying one, cars - and especially vans and SUVs - are cost-savers on family vacations. SNCF's wildly popular and capacity-constrained HSR still only carries 20-25% of the traffic between northern and southern France, according to Mme. Dalibard.
On the short-distance end, especially the "last mile", cars are critical for travelers with heavy luggage or with mobility limitations. But that doesn't necessarily mean driving your car to the station and parking it there for two weeks. Taxis have long been used for this kind of travel, but other car-sharing plans are being tried in some places. One French company encourages travelers to leave their car at the bus station, where it will be rented to others while you rent someone else's car at the other end. (I can see drawbacks to this scheme...)
In short, high speed rail is filling a useful travel niche in many countries, and is being expanded in several of them. There are trends that indicate increasing success and importance for HSR, but there are also many things that can be done to improve not only HSR but the travel experience as a whole and the many modes of travel as a system.
Next time, I'll look at the environmental and economic aspects of HSR, especially the possibilities for public-private partnership.
To learn more:
- UIC 8th World Congress on High Speed Rail: Programme
- Giles Duranton and Diego Puga, "Micro-Foundations of Urban Agglomeration Economies"
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